Terms of Service

Welcome to I.C.T. Inmate Connect Tools LLC ("I.C.T.", "we", "us", or "our"). These Terms of Service ("Terms") govern your use of our website, services, and any communication or information exchange provided through platforms such as JPay or Securus. By accessing or using our services, you agree to be bound by these Terms.

1. Our Services

I.C.T. provides AI-powered research and virtual assistant tools to help incarcerated individuals access legal, educational, transitional, and personal development resources. We are not a law firm and do not offer legal advice.

Our services include:

General and advanced research summaries
AI-powered legal information lookups (non-advisory)
Educational content for independent study
Sponsor-supported access for incarcerated individuals
Downloadable forms and intake assistance

All content is research-based and designed to comply with correctional communication standards.

2. Eligibility

Use of our services is limited to:

Incarcerated individuals with access to messaging via JPay or Securus
Family, friends, or sponsors who wish to support a client
Individuals or entities acting in accordance with correctional institution policies

You must be at least 18 years old to act as a sponsor or interact with this website.

3. Disclaimer of Legal Advice

I.C.T. is not a law firm and does not provide legal representation or legal advice. Any legal information delivered through our platform is intended for informational and educational purposes only. Clients should always consult a qualified attorney for legal advice, counsel, or representation.

4. Privacy & Security

We take client privacy and security seriously. All messages, content, and communications are handled in accordance with applicable correctional guidelines and institutional policies. We do not sell or share client information, and all communications are structured to comply with JPay/Securus systems.

See our Privacy Policy for full details.

5. Communication Channels

Our services are delivered through:

JPay and Securus email/messaging platforms
U.S. Mail
Sponsor email updates

We do not guarantee message delivery timelines as they are subject to facility review and approval. We are not responsible for delays, rejections, or disruptions caused by facility restrictions or platform outages.

6. Payments & Subscriptions

Sponsors or clients may purchase access to our services through our secure website. All payments are processed via trusted third-party providers. Subscription details, pricing, and refund policies are explained on our Payment Policy page.

No services are rendered until payment is confirmed.

7. Intellectual Property

All materials provided by I.C.T.—including content, research summaries, templates, and documents—are the intellectual property of I.C.T. and may not be copied, shared, resold, or reproduced without written consent.

8. Prohibited Use

You agree not to use our services for:

Harassment, fraud, or illegal activities
Circumventing correctional facility rules
Distributing unauthorized or misleading information
Impersonation or misrepresentation

We reserve the right to terminate services for any user or sponsor in violation of these Terms.

9. Modifications to Services

We may update, change, suspend, or discontinue any portion of our services or content at any time, without prior notice. We may also update these Terms, and continued use of our services constitutes acceptance of the revised Terms.

10. Limitation of Liability

To the fullest extent permitted by law, I.C.T. and its affiliates are not liable for:

Any indirect, incidental, or consequential damages
Service delays due to correctional system restrictions
Reliance on educational or legal information provided

All services are offered “as-is” and “as-available.”

11. Governing Law

These Terms are governed by the laws of the United States and the State in which I.C.T. operates. Any disputes shall be resolved in a court of competent jurisdiction located in the United States.

12. Contact Information

For any questions or concerns regarding these Terms, please contact:

I.C.T. Inmate Connect Tools LLC
📧 Email: info@ictcontools.com
🌐 Website: www.ictcontools.com
📬 Business Hours: Monday–Friday, 9:00 AM to 5:00 PM (Closed Saturday and Sunday).